[24]7 Off Campus Drive 2022 | Software Engineer | BE/B.Tech/ME/M.Tech – CSE,IT,ECE

Teja Reddy 0

[24]7 Off Campus Drive 2022 | Software Engineer | BE/B.Tech/ME/M.Tech – CSE,IT,ECE

Company Profile : [24]7 Customer Pvt Ltd

Company website : www.247.ai

Job Position : Software Development Engineer

Job Location : Bengaluru

Qualification : BE/B.Tech/ME/M.Tech – CSE,IT,ECE

Experience : 0 – 1 Years

Salary : As Per Company Standards

Eligibility Criteria for [24]7 Jobs 2022 :

  • Educational Qualification: BE/B.Tech/ME/M.Tech – CSE,IT,ECE
  • 60% or 6.5 GPA and above throughout without any running backlogs
  • 2020/2021 graduates

Job Description for [24]7 Jobs 2022 :

  • Be part of a team of product engineers who deliver sustenance support across [24]7.ai’s products in the public &
  • private clouds and ensure high-quality customer service across time-zones in a 24×7 setting.
  • Resolve high-profile technical escalations and issues, improve the customer experience, and drive initiatives that increase their likelihood of success on our platform.
  • Analyze and collect customer data: log files, Java stack traces, thread dumps, etc.
  • Reproduce customer issues, file bug reports and coordinate the delivery of fixes
  • Provide technical bug-fixes (code-fixes) to customer reported product defects.
  • Work closely with multiple Product and Engineering teams to collaborate on technical bug-fixes (code-fixes) as needed.
  • Interact with our Site Reliability Engineering (SRE) teams to drive solutioning and production excellence.
  • Author quality knowledge base articles to document learning and technical solutions whenever possible and drive
  • internal knowledge sharing with the team.
  • Help automate logging and various manual process to drive efficiency with incident resolution.
  • Serve as an advocate for our customers and work on understanding ways to improve the product.

Skills Required for [24]7 Jobs 2022 :

  • Hands-on development/maintenance experience using Java (preferred), C++, Node.js or any other programming language is must.
  • Good understanding of Relational Databases and one or more NoSQL database.
  • Good understanding of JSON and RESTful APIs.
  • Exposure to web applications built using Angular or React.
  • Hands-on experience with log analysis tools and Linux queries/scripting is expected.
  • Experience with supporting SaaS product on AWS, GCP or Azure cloud platform would be a plus.
  • Experience with Microservices architecture and developing API’s would be a plus.
  • Excellent communication skills in business English (written & verbal) is a prerequisite.