Cogniter Technologies Off Campus Drive 2022
Company : Cogniter Technologies
Job Role: Client Support Executive
Eligible: 2020/2021/2022 Batch
Job Description For Cogniter Technologies Off Campus Drive 2022
- Working with customers to identify the software problems and advising on the solutions.
- Logging and keeping a record of customer/employee queries.
- Able to give software Demonstrations to customers.
- Updating self help manual so customers/employees can try to fix problems by themselves.
- An in-depth understanding of the software customers are using.
- Ability to assess each customer or employee’s IT knowledge levels.
- Logical thinker and Ability to deal with difficult callers.
- Excellent communication skills.
- Good analytical and problem solving skills.
- Comfortable to work in U.S.shift..
Skills Required For Cogniter Technologies Off Campus Drive 2022
- Good communication Skills and Verbal Skills
- Good teamwork
- Problem solving
- Initiative and enterprise
- Planning and organizing
- Quick learning Skills
- Good technology Subjects.
Selection Process For Cogniter Technologies Off Campus Drive 2022
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview