CSS Corp Freshers Recruitment | Technical Support Engineer | 2020, 2021, 2022 Batch | Hyderabad

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CSS Corp Freshers Recruitment | Technical Support Engineer | 2020, 2021, 2022 Batch | Hyderabad

Selenium Online Training with Project (by GC Reddy)

Company Name: CSS Corp

Job Location: Hyderabad

Job Position: Technical Support Engineer

No.of Openings: 100+

Experience: Freshers

Qualification: Any Graduation

Year of Passing: 2020, 2021, 2022 Passouts

Interview Date: 9th July 2022

Job Description:

  • CSS Corp hiring freshers for “World’s Biggest Search Engine Technology Company”.

Eligibility Criteria:

  • Eligibility: Any Graduation (Freshers).
  • Preferred Qualification (Secondary):
  • Excellent communication skills.
  • Good customer service skills, multitasking and leadership skills.
  • Ability to adjust quickly to the changing priorities and make quick decisions with limited information.

Roles and Responsibilities:

  • Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures.
  • Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners.
  • Uses troubleshooting techniques to identify network related issues.
  • Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers.
  • Help employees with access & account issues based on defined/documented guidelines, policies and procedures.
  • Attends required technical training sessions and makes effective use of KBs to address issues efficiently.
  • Complies with schedule adherence to ensure the overall service level targets are achieved.
    Identifies and provides input on unique (or) recurring user problems.

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