CSS Corp Recruitment 2022 | Tech Support Engineer | BE/B.Tech/B.Sc/BCA
Company Profile : CSS Corp
Company Website : www.csscorp.com
Job Position : Tech Support Engineer
Job Location : Hyderabad
Qualification : BE/B.Tech/B.Sc/BCA
Experience : 0 – 2 Years
Salary : As Per Company Standards
Eligibility Criteria For CSS Corp Jobs 2021 :
- Educational Qualification: BE/B.Tech/B.Sc/BCA
- 60% or 6.5 GPA and above throughout without any running backlogs
- 2020/2021 graduates
Job Description For CSS Corp Jobs 2021 :
- Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic
- OS troubleshooting techniques and documented escalation procedures.
- Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners.
- Uses troubleshooting techniques to identify network related issues
- Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers.
- Help employees with access & account issues based on defined/documented guidelines, policies and procedures.
- Attends required technical training sessions and makes effective use of KBs to address issues efficiently.
- Complies with schedule adherence to ensure the overall service level targets are achieved.
- Identifies and provides input on unique (or) recurring user problems.