Desktop Support Engineer

Desktop Support Engineer

Experience: 1 to 4 years

Location:Hyderabad
Salary:INR 1,00,000 – 3,00,000 PA.

Job Description

Tech Support

1. Attending to trouble shooting calls for support and field staff.

2. Interfacing with support centers of OEM (Original Equipment Manufacturers)

3. Escalating un resolved issues to TL.

4. Coordinating the audio/video conferencing.

5. Taking up monthly preventive maintenance task.

6. Generating & submitting daily time sheet to the TL.

Daily checks in the meeting and conference rooms to ensure that equipment is functioning.
Generation & closure of mail related activities in coordination with HR team.
Interfacing with HR & CS for setting up systems for new associates.
Duly escalate to IS team in case of soft ware problems.
Report generation with regards to soft ware / hard ware inventory.

Education:UG:B.Tech/B.E. – Computers

Company Profile

GVK Emergency Management and Research Institute

EMRI handles medical, police and fire emergencies through the ‘ 108 Emergency service’. This is a free service delivered through state- of -art emergency call response centres. Operating in the Public Private Partnership (PPP) mode.

Contact Company:GVK Emergency Management and Research Institute

Address:ADMIN BLOCK,,GVK EMERGENCY MANAGEMENT AND RESEARCH, INSTITUTE,MEDCHAL ROAD,DEVAR YAMZAL, , Hyderabad, Telangana, India

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