EY Recruitment 2022 | Freshers | Engineer | BE/ B.Tech/ ME/ M.Tech – CSE/ IT/ ECE | Bangalore

Teja Reddy 0

EY Recruitment 2022 | Freshers | Engineer | BE/ B.Tech/ ME/ M.Tech – CSE/ IT/ ECE | Bangalore

Selenium Online Training with Project (by G C Reddy)

Company: Ernst & Young

Company Website: www.ey.com

Positions: Engineer

Experience: Freshers/ Experienced

Job Location: Bangalore

Salary: Best In Industry

Eligibility Criteria for EY Recruitment 2022:

  • Excellent communication skills (Written & verbal) with the ability to professionally communicate at all levels of the organization
  • Internet and application troubleshooting expertise
  • Ticket documentation experience
  • Open to working different shifts and weekends based on roster and business requirements
  • Ideally, you’ll also have
  • Experience in UAT testing
  • Experience coordinating with different teams to resolve issues
  • Documentation of new technical issues encountered
  • Should be flexible to work across all shifts – AsiaPac, EMEIA and Americas based on business requirements

Job Description:

  • This role aims at providing frontline support to external clients of EY.
  • This provides an opportunity to the team member to become the face of the organization to set high-quality standards of the service we provide as an organization.
  • This is an opportunity to also showcase our ability to empower clients with futuristic systems.
  • This is opportunity has come about as a replacement for one of the team members who moved out from EY GDS India.

Job Responsibilities:-

  • Canvas Client Portal L1 Associate will need to possess a strong technical background in L1
  • troubleshooting of applications and experience in technology tools. The position requires a deep interest in understanding the application, testing the application and how it functions to provide an
  • exceptional experience to our clients. They will be responsible for ticket documentation, escalating and following up on tickets and be the liaison between various IT teams and the client.

Skills:-

  • Strong Analytical & problems solving skills
  • Interpersonal skills to interact with customers and internal leadership
  • Organizational skills to prioritize work
  • Experience interaction with Global virtual teams
  • Ticket documentation skill will be an added advantage
  • Eye for detail and ability to apply knowledge gained when dealing with issues and communicating
  • status clearly to the end user – not just scripted response

Apply

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