Harman Recruitment 2021 in Bangalore for Associate Engineer

Teja Reddy 0

Harman Recruitment 2021 in Bangalore for Associate Engineer

Company: HARMAN

Job Role: Associate Engineer

Qualification: Engineering Graduate

Experience: 0-1 Year

Category: IT Jobs

Job Location: Bangalore

Official Website: www.harman.com

Job Description

Requirements

  • Engineering Graduate with 0-1 Year experience as an L1 technical support engineer, including front-line contact with customers via phone and e-mail.
  • Provide technical support to enterprise clients related to technical and operational aspects of the products, including troubleshooting, ticketing system updates, support case acknowledgments, provisioning activities, etc
  • Support Customers over the phone/ email by answering their product questions and offering technical assistance.
  • Experience in working with remote support groups, international support groups, and 24×7 support operations.
  • The position is shift based covering 24/7 as part of a rotation [Monthly] which encompasses nights and weekend working.
  • Should have experience in Client Interaction.
  • Good communication and ability to work independently.
  • Good technical capability with strong planning and follow-up Skills, Monitoring, and regular status updates to management.

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