HCL is hiring For Fresher

HCL is hiring For Fresher For International Customer Service
Exp:1 to 4 years
Location:Noida
Salary:INR 1,75,000 – 2,75,000 PA.

Job Description

Greetings from HCL!!!!!!!!!!!

HCL is hiring Sr. Customer service agents for one of its leading client to provide application support via call.

Job Location: Noida

Interview Process- Online

Process- Voice Support

Mandatory requirement- Fresher graduates/ Undergraduates

Qualification 12th and above

Note- We are looking for immediate joiners only , candidate must be staying in Delhi NCR

Job Description:

Resolve product or service issues or inquiries by clarifying the customer’s queries; determining the cause of the concern or issue; selecting and explaining the best solution to solve the concern; expediting correction or adjustment; following up to ensure resolution
Contribute to team effort by accomplishing related results as needed
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle inquiries providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Follow communication procedures, guidelines and policies
Go the extra mile to engage customers
Resolve customer inquiries via email, phone and/or chat
High energy resource with ability to own and assist customer requests/ issues/ needs; and ensure adherence to defined procedures to complete phone/ email/ chat transactions
Able to probe and gather customer requirements effectively

Benefits & Compensation:-

Home pick and drop office cabs available.
Opportunity for fast track career growth.
Compensation Best in the industry.
International standard facility.
Recreational activities and cultural programs.
ATM and Concierge available within premises.

Contact Person – Jyoti Gupta
Mail ID- Jyoti.jy@hcl.com
Contact Number – 8586077296

In case I am not able to answer your call please share your details on mail or whatsapp.

(Please do not call without reading the job posting, Call between 11am to 6pm only, Do not call on Saturday and Sunday)

Important Note – Please read the JD carefully before applying for the job and apply only if your candidature is meeting all the requirements.

DISCLAIMER: HCL Technologies BSERV do not charge any amount throughout the recruitment process.

PLEASE DO NOT PUBLISH THIS JOB POSTING AND CONTACT NUMBER ON ANY SOCIAL MEDIA PLATFORM WITHOUT PERMISSION. IF DONE SO, LEGAL ACTION WILL BE TAKEN AGAINST THE PERSON.

Employment Type:Full Time, Permanent

Education:UG:any degree in any specialization

Contact Company:HCL Technologies Limited

Address:A-22, Sector 60,, NOIDA, Uttar Pradesh, India

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