Microsoft Recruitment 2022 For Technical Support Engineer

Teja Reddy 0

Microsoft Recruitment 2022 For Technical Support Engineer

Job Title: Technical Support Engineer

Location: Bangalore

Qualification: B.E / B.Tech M.E / M.Tech

Experience: Experienced

Job Description:

  • Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams
  • Identify cases that require escalation
  • Create and maintain incident management requests to product group or engineering group
  • Contribute to case deflection initiatives, automation, and other digital self-help assets to improve
  • customer and engineer experience
  • Provide ramp activities, knowledge sharing, technical coaching, and mentoring


  • Experience in SMS (System Management Server), SCCM (System Center Configuration Manager)
  • Strong experience in Windows server, active directory, and manageability products
  • Troubleshooting and problem-solving skills