Quality Analyst

Virtual Walkin Drive || 8th Jan || Quality Analyst
Exp: 0 to 5 years
Locations:Delhi NCR, Meerut, Gurgaon, Faridabad

Time and Venue:

Walkin Interview on 8th January from 11.00 AM onwards

Walkin Venue : Zoom ID – 6370393166

Job Description

Lenskart is Hiring for Quality Analyst !!

JOB DESCRIPTION

1. Transaction monitoring for a span of min. 25-30 Executives and provides trend data to site management team.

2. Audits calls and Give feedback on strength and developmental areas to improve Executives sales performance

3. Coach the Executive, on identified gap areas, in order to increase the revenue and meet the sales target as defined by the stakeholder.

4. Knowledge improvement through refreshers (team huddles etc)

5. Recommendation for refreshers through TNI.

6. Communicate and ensure implementation of process updates.

7. Conduct live barge-ins, to build Executive Competencies. 8. Conduct RCA and share synopsis as and when required

Requirements:

Must Have Laptop/Desktop and Wifi .
Should be comfortable to travel/relocate to Gurgaon .
Must have good communication skills

Walkin Venue : Zoom ID – 6370393166

Date: 8th January 2020, Friday

Time : 11:00 AM to 11:15 AM

Thanks And Regards

Lenskart Recruitment Team

Employment Type:Full Time, Permanent

Education:Doctorate:Doctorate Not Required

Contact Company:Lenskart

Address:Lenskart Solutions

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