Quality Analyst
Virtual Walkin Drive || 8th Jan || Quality Analyst
Exp: 0 to 5 years
Locations:Delhi NCR, Meerut, Gurgaon, Faridabad
Time and Venue:
Walkin Interview on 8th January from 11.00 AM onwards
Walkin Venue : Zoom ID – 6370393166
Job Description
Lenskart is Hiring for Quality Analyst !!
JOB DESCRIPTION
1. Transaction monitoring for a span of min. 25-30 Executives and provides trend data to site management team.
2. Audits calls and Give feedback on strength and developmental areas to improve Executives sales performance
3. Coach the Executive, on identified gap areas, in order to increase the revenue and meet the sales target as defined by the stakeholder.
4. Knowledge improvement through refreshers (team huddles etc)
5. Recommendation for refreshers through TNI.
6. Communicate and ensure implementation of process updates.
7. Conduct live barge-ins, to build Executive Competencies. 8. Conduct RCA and share synopsis as and when required
Requirements:
Must Have Laptop/Desktop and Wifi .
Should be comfortable to travel/relocate to Gurgaon .
Must have good communication skills
Walkin Venue : Zoom ID – 6370393166
Date: 8th January 2020, Friday
Time : 11:00 AM to 11:15 AM
Thanks And Regards
Lenskart Recruitment Team
Employment Type:Full Time, Permanent
Education:Doctorate:Doctorate Not Required
Contact Company:Lenskart
Address:Lenskart Solutions