Quick Heal Off Campus Drive 2021 For Technical Support Engineer
Quick Heal Off Campus Drive 2021 For Technical Support Engineer
Job Title: Technical Support Engineer
Location: Pune
Qualification: BCS, BCA and MCA
Experience: Freshers
Eligibility Criteria:
- Professional graduate in BCS, BCA and MCA
- Excellent communication skills
- A minimum academic score of 60%
- A min score of 60% in 10th and 12th
- BATCH 2021 are only eligible
- CTC: 3 LPA
Responsibilities:
- Ensuring complete Customer Satisfaction
- Resolve Technical Issues for Customer
- Assist customers with technical queries and Installations
- Building Technical Competency
- Provide Technical Support Over Phone, Emails and Chat
Required Skills:
- Good Knowledge Operating Systems – Windows, Linux
- Excellent Applications Troubleshooting
- Data Networking concepts
- Excellent Customer Handling skills
- Ability to Support customers over Calls, Chat and Emails
Soft Skills:
- Outstanding interpersonal abilities
- Attention to detail
- Analytical and problem-solving capabilities
- Ability to prioritize work
- Can-do attitude
- Sound concepts in Cybersecurity
- Certification in Windows Administration
- CCNA
- Ethical Hacking
Selection Process:
- Online Assessment
- Technical Interview
- HR Interview