VMWare Off Campus Drive Technical Support Engineer 2022
VMWare Off Campus Drive Technical Support Engineer 2022
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Company: VMWare
Job Role: Technical Support Engineer
Eligible: 2021/2022 Batch
Location: Bengaluru
Job Description For VMWare Off Campus Drive 2022
- Learn new communication and technological skills, including, but not limited to Technical Expertise, Applied Logic, as well as Time, Queue and Customer management
- Your administration and support experience with all of Windows server operating systems,
- workstation operating systems in large enterprise environments (thousands of systems) along with basic SQL and Postgres database management and querying for troubleshooting purposes will help
- you demonstrate your skills for success
- Your familiarity with various Hypervisors (vSphere, Hyper-V, Citrix XenServer, KVM, etc.). Cloud concepts and technologies (vCloud Director, Amazon, OpenStack, etc.). Cloud orchestration tools (Chef, Puppet, vCenter Orchestrator, etc.). will allow you to partner with your teams and assist global customers
- Your scripting experience (Javascript, PowerShell, VB, Bash, etc.). will enable you to resolve complex issues
- Familiarity with software configuration management” tools eg: saltstack, chef, puppet, ansible will assist you to be successful to navigate and support customer environments
- Develop your technical skills in the areas of: access and identify management, networking, SaaS infrastructure and, mobile, Windows and macOS device management.
- Resolve complex queries while providing world class support to our customers.
Troubleshoot, research and resolve issues, using labs, logs bundles and knowledge base, peer to peer collaboration and other tools you will learn in this role. - Partner with Engineering, Field Teams and Technical experts to resolve issues to make it easier for customers to use our technology.
- Updating and creating knowledge articles for global circulation and use, based on the issues you have resolved.
Skills Required For VMWare Off Campus Drive 2022
- The selected candidate will be reporting to one of the Technical Support Manager. Managers have considerable amount of experience in managing enterprise support and leading the team to
- success through the company’s values. Leadership is deeply invested in the teams’ careers development and has a successful track record of ensuring the team is successful as a unit and
- ensure the individual team members progress in their careers.
- Leadership practices high ethical management and provides good work environment while being employee friendly
- The core team comprises engineers at different levels (L1, L2 and L3) supporting vRealize suite (including OpenStack) of products. The team is part of the 24×7 support structure and
- demonstrates work flexibility to ensure we meet customers contractual requirement
- While the team has loads for fun and engagement, we also work in partnership with the peers
- across the globe working during different time zones. The role requires the candidate to be flexible to work in any shift (includes PST) and weekend hours.
Selection Process For VMWare Off Campus Drive 2022
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview