Zoho Freshers Off Campus Drive 2022 | Technical Support Engineer | BE/B.Tech
Job Role: Technical Support Engineer
Eligible: 2020/2021 Batch
Job Description For Zoho Jobs 2022
- Provide voice based support to international/domestic customers over phone (Inbound and Outbound).
- Should be able to build a rapport with the customer, with clear and confident communication.
- Focus to be on customer satisfaction and first-time-resolution.
- Engaging with the technical team for providing faster resolutions to technical issues.
- Working closely with the technical content team to identify gaps in the help module.
- Willingness to work in night shifts.
Skills Required For Zoho Jobs 2022
- Good communication Skills and Verbal Skills
- Good teamwork
- Problem solving
- Initiative and enterprise
- Planning and organizing
- Quick learning Skills
- Good technology Subjects.
Selection Process For Zoho Jobs 2022
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview